Representative Office of India

i

Particulars of its organization, functions and duties

• The Representative Office of India was established in Gaza in 1996 and was shifted to Ramallah in 2003. The Representative Office of India is located at:

5^th Floor, Wall Street Building
Jabra Ankar Street,
Ramallah, Palestine
Tel: +970-2-2987472/6/8
Fax: +970-2-2987504
Working hours: 0830hrs to 1700 hrs, Sunday-Thursday

Details of India-Palestine relations can be accessed at:

India - Palestine

• Organization Chart:

The Representative Office has the following wings:
1. Administration and Establishment Wing
2.Political Wing
3. Commercial Wing
4. Consular Wing
5. Educational and Cultural Wing

Representative Office of India is headed by the Representative, who is the Head of the Mission.

Functions of the Representative Office inter alia, included political and economic cooperation, trade and investment, cultural interaction, press and media liaison, bilateral/multilateral contacts, rendering consular service.

Mission functions within the purview of business allocated to the Ministry of External Affairs under the government of India's Allocation of Business Rules/Transaction of Business Rules.

ii

Powers and duties of its officers and employees

Administrative powers are derived from Fundamental/ Supplementary Rules, IFS (PLCA) Rules, as amended from time to time and Delegated Financial Powers of Government of India's Representative Abroad. Other powers are derived from Passport Act of India & Consular Manual.

All the officers function under the guidance and supervision of the Representative/HOM.

iii

Procedure followed in the decision making process, including channel of supervision and accountability

Decisions are taken as per extant rules and guidelines, where applicable and under the instructions and supervision of the Representative/HOM.

iv

Norms set by it for the discharge of its functions.

Norms are set under the instructions and supervision of the Representative.

v

Rules, Regulations, instructions, manuals and records held by it or under its control of used by its employees for discharging its functions

Fundamental Rules, Supplementary Rules, IFS(PLCA) Rules and Annexures

Delegated Financial Powers of Government of India's Representatives Abroad

Manual of Office Procedures

Other Central Government Rules and mannuals published by Government of India.

vi

Statement of the categories of the documents that are held by it or under its control

Classified documents pertaining to India's relations with State of Palestine.

Unclassified documents like agreements and MOUs, Passport/consular service applications and files on accounts /administrative matters and similar documents.

vii

Particulars of any arrangement that exists for consultations with, or representation by, the members of public in relation to the formulation of its policy or implementation thereof

Representative Office of India functions within the norms of India's foreign policy formulated by the Ministry of External Affairs. The policy is implemented by the Representative office under the guidance and supervision of the Representative.

viii

Statement of the boards, councils, committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advice, ad as to whether meetings of these boards, councils, committees and other bodies are open to the public, or the minutes of such meetings are accessible for public.

Representative Office interacts regularly with representatives of think tanks, academic community and others.

ix

Directory of its officers and employees

List of Officers is given at Annexure-I

x

Monthly remuneration received by each of its officers and employees, including the system of compensation as provided in its regulations

Monthly remuneration statement is at Annexure-II

xi

Budget allocated to each of its agency, indicating the particulars of all plans, proposed expenditure and reports made on disbursements made

The Budget figures for the financial year (2025-26) are given in the stament at Annexure-III

xii

Manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries of such programmes

Representative Office does not have any subsidy programme

xiii

Particulars of recipients of concessions, permits or authorization granted by it

Representative Office does not grant any permits or concessions.

xiv

Details in respect of the information, available to or held by it, reduced in an electronic form

Representative Office website has the required information. Representative Office also makes available to interested individuals various Brochures, CDs and DVDs containing information on India, its people and culture. Information is regularly updated on social media handles of the Representative Office of India:

Facebook:https://www.facebook.com/IndiaInPalestine

Instagram: https://www.instagram.com/india_in_palestine/?hl=en

Twitter: https://x.com/roiramallah?lang=en

xv

Particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use.

Representative Office open from 0830 hrs to 1700 hrs from Sunday to Thursday. The holidays observed by the Representative Office are given on the website www.roiramallah.gov.in

xvi

Names, designation and other particulars of the Public Information Officers

Public Information Officer

Mr T.P. Narayanan
Second Secretary & Head of Chancery

Tel : +970-2-2987472/6/8
Fax: +970-2-2987504
Email: hoc.ramallah@mea.gov.in

xvii

Such other information as may be prescribed and thereafter update these publications every year

Information on Representative Office's website is updated on a regular basis

xviii

Foreign tours undertaken by Ministers and senior OI officers to Palestine

Secretary(CPV&OIA), MEA from 5-7 July 2023.

xix

Programmes to advance understanding of RTI

Ministry conducts sessions from time to time.
DOPT publishes the RTI guidelines and circulates to all concerned.
CPIO has already undergone DOPT online course on RTI.

xx

Transfer Policy And Transfer Orders

Transfers are done by the Ministry of External Affairs

xxi

CAG and PAC paras and the action taken reports (ATRs) after these have been laid on the table of both houses of the Parliament.

No such para forms the part of report laid before the Parliament

xxii

Particulars for any arrangement for consultation with or representation by the members of the public in relation to the formulation of policy or implementation there of

Policy formulation lies with Ministry of External Affairs

xxiii

Arrangements for consultation with or representation by – (a) Members of the public in policy formaulation/policy/implementation, (b) Day & time allotted for visitors, (c) Contact details of Imformation & Facilitation Counter (IFC) to provide publications frequently sought by RTI applicants

RTI applicants do not seek any such documents normally

xxiv

Are the details of policies / decisions, which affect public, informed to them

Policy making lies with Ministry of External Affairs. All policies and decisions concerning citizens are put in public domain through social media.

xxv

Dissemination of information widely and in such form and manner which is easily accessible to the public

Representative Office gives wide publicity to all such matters concerning citizens through website and other social media platforms.